Tuesday, September 9, 2003

Communication Established.

On another note, BT have finally sorted the configuration out on my router so it's all up and running now, 2mb all the way! I shall be writing to Demon though to make them aware that 5 days downtime on a business connection is not acceptable. No fault on their side, they did everything they needed to, the problem was with BT, but because it's all upto BT to sort this stuff out, Demon can deal with tjem over it. I will certainly not be paying for the period I was offline and will try and get the 150 charge for the regrade squashed which isn't too much to ask from BT for causing me problems for 5 days! Other than this I've never had any real trouble with the feed, other than occasional latency/routing issues which will be evident on any connection sometimes, some more than others, however.

Post ID: 47, posted by jase at 11:42 PM
Permalink | TrackBack ID: 48, (4) | Category: Internet | Google Search
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