Well I've had mine for just over 2 years now and have never had a problem with it really. The router died once, so I had a few days downtime then before British Telecom (read: BT) got their act together and came out to replace it & there seems to be some periodic loss of routing happening lately, so need to investigate that but otherwise... no problems! With all the price drops recently, my 512/256kbps link has dropped in price to £45+Vat (£52.88), which is probably still more expensive than other ISP's and packages, but mine is one of the business packs which I have always had (20:1 contention, /28 subnet and various other things you don't get on the cheaper no frills options.
Also generally, the cheaper ones with 1 million users, tend to break more...you get what you pay for as they say. Anyway, I'm currently being re-graded, so I will have a nice 2mb/256k 20:1 soon (Demon Express Pro), which should be more than plenty for my home usage, the 512k is, but for the price, I might as well now get 2mb as it is really only costing slightly more than I have been paying for the 512k link.
A bit annoying though, having to pay £150 to upgrade...
BT, sort it out!
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